7+ years working experience on Redhat Linux, Redhat cluster , satellite , patching 5+ years of working experience in OVM , KVM, RHEV, docker container/ openshift
Experience in deploying; maintaining and supporting Linux Server infrastructures and storage systems in an enterprise environment
Must-Have Skills: Maintain security and OS patch management for linux based systems
Responsible for resolving all technical incidents escalated by the L-2 team
Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes
Good-to-Have Skills: Sound knowledge on SRM, Cluster, DataStore and Disaster Recovery
Participate in Problem Management review meetings and provide root cause analysis
Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented
Responsible for SLA compliance
Should possess work experience on migration/upgradation projects
Basic knowledge on scripting and automation
Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process
Technical Certification a must Redhat Linux
Possess ITIL certification
On call schedule and week end change schedule participation