Wissen Technology is Hiring for
Senior SRE / Production Support Engineer
About Wissen Technology:
At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide. Founded in 2015, our core philosophy is built around a strong product engineering mindsetensuring every solution is architected and delivered right the first time. Today, Wissen Technology has a global footprint with 2000+ employees across offices in the US, UK, UAE, India, and Australia . Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this Through a combination of deep domain knowledge, cutting-edge technology expertise , and a relentless focus on quality. We don't just meet expectationswe exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives . We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients with the flexibility to adapt to their evolving business needs. Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier t ale nt . Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impactthe first time, every time.
Job Summary: Wissen Technology is hiring a highly skilled and proactive Senior SRE / Production Support Engineer to join its S&C Site Reliability Engineering (SRE) team. The candidate will be responsible for providing Tier 2/3 technical support to mission-critical systems while working closely with cross-functional teams such as Client Services, Product, Research, Technology, and Development.
Experience: 4 - 8 Years
Location: Bangalore / Pune /Mumbai
Mode of Work: Full Time
Key Responsibilities:
- Provide Tier 2/3 technical product support to internal and external stakeholders.
- Develop automation tools and scripts to improve operational efficiency and support processes.
- Manage and maintain system and software configurations; troubleshoot environment/application-related issues.
- Optimize system performance through configuration tuning or development enhancements.
- Plan, document, and deploy applications in Unix/Linux, Azure, and GCP environments.
- Collaborate with Development, QA, and Infrastructure teams throughout the release and deployment lifecycles.
- Drive automation initiatives for release and deployment processes.
- Coordinate with infrastructure teams to manage hardware/software resources, maintenance, and scheduled downtimes across production and non-production environments.
- Participate in on-call rotations (minimum one week per month) to address critical incidents and off-hour maintenance tasks
