Senior Service Delivery Manager

Position: Senior Service Delivery Manager

Location: Hyderabad, India

Duration: Full Time

Rate: Open/Year

Need resource who can do Face to Face Interview in our Hyderabad Office

Experience Level : 8 to 10 Years

3 Shift System

*** Looking for resource who can join in 2 Weeks ***

We are looking for Senior Service Delivery Manager for Full Time role in our office at Financial District, Gachibowli, Hyderabad

8 to 10 years of IT management experience in IT industry

Accountable and Primary point of contact for the projects responsible

Conduct regular status call with team & the partners and with the customer

Ensure end to end delivery within agreed SLAs and contractual commitments

Accountable for Quality service delivery

Handle escalations

Team leadership skills

Continuous improvement on delivery process. Etc,.

Effective client-facing abilities with strong verbal and written communication skills.

Required / Mandatory: ITIL Process

ITIL certifications preferred.

POC for Migration Projects, Support

please send me the following details resume in word format and the best time to reach you to discuss about this opportunity :

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