Senior Sales Manager

Designation : Senior Sales Manager

Location : Singapore or Hong Kong

Experience: 10+ Years

JD :

We are seeking a highly motivated and technically proficient Product Sales Specialist-Enterprise Voice to drive the sales and adoption of UCaaS (Unified Communications as a Service) solutions The ideal candidate will combine strong product knowledge, consultative selling skills, and deep expertise in voice technologies to engage enterprise customers, respond to large RFPs, and successfully close complex deals

Key Responsibilities:

Sales & Business Development

Drive revenue growth by selling UCaaS and enterprise voice solutions to large enterprises and multinational customers

Identify, qualify, and pursue new business opportunities across target industries

Deliver compelling product presentations, demos, and value propositions tailored to customer needs

Engage with key stakeholders (CXOs, IT heads, procurement teams) to influence buying decisions

Solutioning & Product Expertise

Pitch and position Tata Communications UCaaS portfolio including cloud calling, collaboration, and managed voice services

Understand customer communication challenges and design customized voice/UC solutions

Collaborate with product, pre-sales, and engineering teams to build scalable and competitive proposals

RFP & Deal Management

Lead and manage responses to large and complex RFPs/RFIs/RFQs

Develop commercial proposals, pricing strategies, and solution documentation

Drive deal closure by managing negotiations, contracts, and internal approvals

Customer Engagement

Build strong relationships with enterprise customers and partners

Ensure high-quality customer interactions and consultative engagement throughout the sales cycle

Act as a trusted advisor on enterprise communication transformation

Required Skills & Expertise

Technical Knowledge

Strong understanding of voice network architecture, including

SIP, VoIP, PSTN, SBCs, codecs

Call routing, interconnects, and voice quality optimization

Knowledge of international and domestic voice ecosystems

Familiarity with cloud communication platforms and UCaaS solutions

Understanding of telecom infrastructure, carrier networks, and voice regulations

Regional & Regulatory Knowledge

Knowledge of domestic voice services and telecom regulations in ASEAN countries is highly desirable

Understanding of compliance, numbering plans, and regulatory frameworks for voice services

Sales & Commercial Skills

Proven ability to sell complex enterprise telecom or UCaaS solutions

Strong experience in handling large enterprise deals and long sales cycles

Expertise in RFP management and deal closure

Excellent negotiation and stakeholder management skills

Customer Handling

Strong interpersonal and communication skills

Ability to engage and influence senior stakeholders

Customer-focused mindset with a consultative sales approach

Qualifications & Experience

Bachelor s degree in engineering, Telecommunications, IT, or related field (MBA preferred

10-15 years of experience in enterprise sales, preferably in telecom, voice, or UCaaS domains

Prior experience with global carriers, telecom providers, or cloud communications companies preferred

Key Competencies

Strategic thinking and solution selling

Strong analytical and problem-solving skills

Ability to work in cross-functional teams

High level of ownership and accountability

Results-driven with a track record of meeting/exceeding sales targets

Preferred Attributes

Experience working with multinational customers

Exposure to ASEAN markets