Senior Sales Executive- ( HORECA)

Job description

Sr. Executive – Sales (HORECA)

Company: Krishi Cress

Location: Delhi

Industry: FMCG – Beverages & Farm Fresh Condiments

Experience: 2-4 years (Mandatory Sales Experience)

Employment Type: Full-time

Salary Range: 35k – 40k

About the Role

Krishi Cress is seeking a Sales – Senior Executive responsible for managing client relationships, coordinating orders, and ensuring smooth communication and timely resolution of issues. The role focuses on delivering high service standards while working closely with internal teams to ensure customer satisfaction.

Key Responsibilities

· Receive and process daily orders from clients.

· Stay updated with mandi rates and seasonal pricing.

· Upsell seasonal/exotic produce to existing accounts.

· Share clear picking instructions with warehouse team.

· Handle urgent orders and suggest substitutes if required.

· Create Sales Orders and coordinate with Billing.

· Coordinate with dispatch for proper packing and delivery.

· Ensure timely payment collection.

· Handle and resolve client complaints quickly.

· Maintain regular contact with chefs and storekeepers.

· Guide clients on seasonality and market trends.

· Smooth Order Processing

· Timely Deliveries & Payments

· Client Satisfaction & Retention

Mandatory Requirements

· Graduate in any discipline.

· 2-4 years of experience in client servicing/customer support, preferably in FMCG, food, or retail.

· Strong communication skills (verbal and written).

· Experience in handling B2B/B2C clients and order coordination.

· Ability to manage multiple clients and work under pressure.

· Proficiency in MS Excel and basic reporting.

To Apply:

Please send your CV and a brief cover letter to [Confidential Information] with the subject line Application – Sales Executive (HORECA).

Note: JD is indicative and not exhaustive. You may be given additional responsibilities, as per

Business needs and new challenges to work on to enhance your role, which will be

appropriately appreciated. Also, teamwork is an important part of our culture, and it is important

to help each to grow together.