Senior Sales Consultant

Role Objectives:

• Drive strategic sales performance by supporting execution of sales targets, identifying potential Customer segments, and assisting in the rollout of tailored marketing initiatives for the AMG and Maybach range.
  
• Ensure a premium Customer experience by monitoring interactions at key touchpoints and guiding the team to deliver personalized service that reflects the luxury positioning of both brands.
  
• Support operational excellence by overseeing day-to-day functioning of the AMG Performance Center, ensuring adherence to quality standards and operational efficiency.
  
• Lead and coach the sales team with a focus on continuous skill development, brand immersion, and performance accountability aligned with AMG and Maybach brand expectations.
  
• Track market dynamics by analyzing competitor activity, Customer behavior, and luxury segment trends to support leadership in fine-tuning sales and product strategies.
  

Reporting to: General Manager – AMG & Maybach as per leadership structure.

Qualification - Experience - Skillset

Qualification Requirement: MBA in Sales/Marketing required.

Experience: Minimum 7-8 Years of Work Experience in automobile sales preferably in the premium segment.

Skillset Requirement:

·Problem solving

·Strategic sales planning

·Articulation

·Supervision and HNI relationship management

·Logical reasoning

Area of Work

Sales & Business Development:

§ Support the implementation of sales strategies specific to AMG & Maybach to achieve volume and revenue targets.

§ Identify and develop opportunities in high-net-worth individual (HNI) Customer segments.

§ Build strong relationships with HNIs through personalized outreach and exclusive experiences.

§ Collaborate with the senior leadership to drive product-specific campaigns and events for lead generation and conversion

§ Coordinate with marketing to align campaigns with brand positioning and market trends.

Customer Experience Oversight:

• Monitor and enhance the end-to-end Customer journey, ensuring exclusivity and personalization at every interaction.
  
• Guide the team in managing deliveries, handovers, and events in alignment with AMG & Maybach brand standards.
  
• Conduct regular audits of delivery and handover processes to ensure flawless execution.
  
• Address escalations and ensure timely resolution of Customer concerns with a luxury service approach.
  
• Develop proactive service strategies to minimize escalations and exceed Customer expectations.
  

Supervision of operations:

§ Oversee the daily operations ensuring adherence to brand SOPs, ambiance standards, and Customer protocols.

§ Regularly review operational checklists to ensure consistency and brand compliance.

§ Ensure product displays, demos, and test drives reflect the brand image and technical excellence.

§ Collaborate with technical teams to ensure demo cars are always updated and in pristine condition.

Event Management & VIP Engagement:

§ Plan and execute exclusive AMG & Maybach drive events, product showcases, and private previews.

§ Develop personalized engagement strategies for key clients and influencers to build long-term brand loyalty.

§ Evaluate event ROI to refine future strategies and maximize lead conversion.

§Leverage data-driven insights to create bespoke offers and experiences for VIP clients.

Skillset Requirement:

·Problem solving

·Strategic sales planning

·Articulation

·Supervision and HNI relationship management

·Logical reasoning

Qualification Requirement: MBA in Sales/Marketing required.

Experience: Minimum 7-8 Years of Work Experience in automobile sales preferably in the premium segment.

• Provident Fund
  
• Bonus
  
• Annual Increament
  
• Incentives