Senior Project Manager

Job Tile: Senior Project Manager - Delivery

Location: Pune

Job Summary

The Senior Manager – Delivery (AV Domain) will oversee large-scale operations delivering high-quality ground truth data for Autonomous Vehicle (AV) machine learning models. This role requires a seasoned delivery leader who combines rigorous project management methodologies with exceptional, client-facing communication skills to manage high-volume workflows, data triage operations, or HD mapping projects. The ideal candidate will be responsible for operational excellence, scaling multi-location headcount, managing client engineering relationships, and driving financial and throughput metrics across delivery hubs.

Responsibilities

• Apply robust project management methodologies to successfully plan, execute, monitor, and deliver large-scale data annotation project lifecycles.
• Own end-to-end delivery performance, ensuring production workflows meet or exceed strict accuracy, throughput, and SLA targets.
• Manage complex AV data workflows across domains such as LiDAR, Multi-Sensor Fusion, Data Triage, or HD Mapping.
• Establish strict quality governance by leveraging deep-dive Root Cause Analysis (RCA) to identify error drivers and design targeted quality improvement plans.
• Act as the primary operational escalation point of contact, maintaining exceptional verbal and written communication with external client AV engineering and product teams.
• Manage project budgets, tracking resource billing rates, utilization targets, and productivity metrics to drive monthly revenue milestones and prevent revenue leakage.
• Partner effectively with internal cross-functional teams (HR, Talent Acquisition, Legal) to manage large-scale headcount capacity planning and ramp-ups.
• Mentor, upskill, and manage a multi-tiered leadership hierarchy (Group Leads and Team Leads) while driving objective performance appraisals and calibrations.

Skill Requirements

• 12–14 years of total experience in Operations/Service Delivery, with a proven track record in the ITeS, BPO, or Technology sectors.
• Minimum 4–5 years of hands-on management experience specifically within the Autonomous Vehicle (AV) Data Annotation & Labeling space.
• Must possess strong operational management experience in any of the following key domains:
• LiDAR / Multi-Sensor Fusion
• AV Triage
• Mapping / GIS
• Active Project Management Professional (PMP) certification.
• Flawless English communication skills (written and spoken) navigating high-visibility, direct client-facing relationships.
• Bachelor's degree in Engineering, Computer Science, Data Science, or Operations Management (MBA or any equivalent is a plus).