The focus of this role is on our white-label offering, partnering with our B2B partners to ensure they have the data and services to leverage the Agoda s technological products on their platform and provide a better experience for our shared customers
Agoda s Senior Product Managers are responsible for defining the overall strategy and goals for Agoda s various products, including the website, mobile applications and mobile website, email marketing, as well as advanced internal products and tools such as algorithmic PPC bidding systems and pricing software
SPMs drive the relentless innovation required to stay ahead in an extremely dynamic and competitive industry
SPMs create and maintain a product roadmap and will be responsible for communication with all stakeholders (business heads, marketing, developers, and senior management) to ensure that Agoda s products continue to perform at the highest possible level and serve the needs of our many customer groups
A Senior Product Manager will see the big picture and the small detail at the same time
He or she will understand the broad needs of the business, scan the competitive landscape in which their product operates, spot trends and technical developments and update the product roadmap as needed
At the same time, he or she will understand every detail of the product from design to functionality to usability
They will need to understand various ecommerce metrics and concepts very well - conversion, repeat rates, ROI, site performance metrics, bounce rates, return on investment, etc
In summary, an Agoda Senior Product Manager can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making and consumer psychology - all at a scale that very few ecommerce companies in the world today can offer
Responsibilities:
Working on white-label products from ideation until launch
Working closely with white label partners to leverage the Agoda s technological product on their platform
Monitoring and analyzing market conditions, conducting competitor and technological landscape analysis, and prioritizing market segment opportunities
Setting strategic direction of how to best align the short term and the long-term strategy based on customer needs and business goals
Converting strategic goals into operational tasks
Managing an agile team for launch to create and maintain consistent, branded look and feel across all products
Defining KPIs for all projects and evaluating the success of a project
Defining navigational flow and user experience on the site, apps, etc.
Evaluating risks and tradeoffs associated with each course of action
Working closely with users to ensure all projects meet business needs
Qualifications:
Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
Experience with emerging data-mining technology
Experience working in a fast-paced and high growth environment
Experience in B2B2C, B2B or B2C products
Experience and passion for web design, functionality and testing
Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation
Ability to motivate and inspire development teams to achieve beyond what they imagined possible
Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
Experience with the latest internet trends and technologies
MBA or advanced Math, Computer Science or Statistics degree preferred
In addition, the ideal candidate will demonstrate the following competencies and skill sets:
Relentless curiosity and an urge to innovate, measure and improve
Openness to change and new information
Proven skills in recruitment and staff leadership
Hands-on mentality
Recognizes own strengths and weaknesses
Process oriented and strong problem-solving skills
Capacity to identify and keep up to date on relevant global trends
