Senior Principal consultant - GCC

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Principal consultant - GCC
In this role, we are seeking a highly experienced and strategic GCC manager, responsible for Fulfillment, Operations, Contractual Management, PO's/ SOW Responsible, working with customer and ensure all the requirements are fulfilled. Also responsible for tracking PO, SOW, Contractual Management, stakeholder managements for GCC%27sResponsibilities:
.Define project scope, timelines, milestones, and deliverables
.Manage end-to-end execution (planning delivery closure)
.Ensure projects are delivered on time, within scope, and within budget
.Track progress using KPIs, dashboards, and reporting tools
.Act as the primary interface between onshore (HQ) and offshore (GCC) teams
.Communicate with senior leadership, business units, and clients
.Manage expectations across different time zones and cultures
.Conduct regular status updates, steering committee meetings
.Allocate and optimize resources across multiple projects
.Coordinate with hiring/HR for talent needs in the GCC
.Manage cross-functional teams (engineering, operations, analytics, etc.)
.Mentor team leads and ensure team productivity
.Establish project governance frameworks and reporting structures
.Ensure adherence to company policies, security standards, and regulatory requirements
.Maintain documentation (RAID logs - Risks, Assumptions, Issues, Dependencies)
.Conduct audits and reviews
.Identify potential risks early and create mitigation plans
.Manage escalations effectively across global stakeholders
.Ensure business continuity planning
.Track project budgets, forecasts, and cost optimization
.Manage vendor contracts and third-party engagements
.Ensure ROI and cost efficiency for GCC operations
.Drive automation, standardization, and process improvements
.Implement best practices (Agile, Waterfall, Hybrid models)
.Support digital transformation and innovation initiatives
.Manage communication across regions (US, Europe, APAC, etc.)
.Handle cultural differences and collaboration challenges
.Align GCC objectives with global business strategy
.Define success metrics and KPIs
.Provide executive-level reports and insights
.Use tools like dashboards (Power BI, Tableau, Jira, etc.)
.Help scale the GCC (new capabilities, teams, functions)
.Participate in transition/migration of work from global offices to GCC
.Drive value creation beyond cost arbitrage (innovation, analytics, AI, etc.)
Qualifications we seek in you!
Minimum Qualifications
.Bachelor's in computer science, Information Systems, Data Science, or a related field.

Preferred Qualifications/ Skills
.Bachelor's or master's degree in computer science, Information Systems, Data Science, or a related field.
.PMP (Project Management Professional)
.PMI-ACP (Agile Certified Practitioner)
.Certified ScrumMaster (CSM)Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.