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Senior Manager_RSA Governance Change Management & Communications Lead_Pune



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5-7 Years
a month ago
63 Viewed
1 Applied

Job Description

About _VOIS:

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About _VOIS India:

In 2009, _VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job Description

This key role is split into three areas:

  • Business Change Management -Support the squads and the business areas to implement the re-engineered process and supporting tooling by building the change management plan and supporting materials in conjunction with the change lead from the impacted area.
  • Governance -Support RSA squads & leadership by defining governance controls for effective stakeholder management, ensure compliance to governance strategy, lead opportunity value monitoring, lead demand tracking & follow-ups, drive adoption of RSA methodology, approach, templates & guidelines.
  • Communication-Create and manage the communication plan and provide input for the communication by interviewing product Owners, SMEs, squad, drive program awareness

Key accountabilities and decision ownership:

  • Owns and enhance the business change management process as part of the RSA methodology,
  • Leads the business change process as part of the RSA squads, by training the business change leads or lead the change,
  • Prepare the organization to transition to new ways of working e.g., creating new working practices that ensures that the change is embedded
  • Owns program Governance and stakeholder communications.
  • Owns demand management to ensure faster demand to project conversion

_VOIS Equal Opportunity Employer Commitment

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we'll be in touch!


Vodafone Group Plc is a British multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England. It predominantly operates services in Asia, Africa, Europe, and Oceania.


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