Senior Manager / Manager – ServiceNow Solution Architect

We're Hiring: Senior Manager / Manager – ServiceNow Solution Architect

Locations: Bangalore & Gurgaon, India

Employment Type: Contract / Full-Time (Based on project requirements)

Job Summary

We are looking for an experienced Senior Manager / Manager – ServiceNow Solution Architect with 15+ years of overall IT/ServiceNow experience, including at least 7 years in a ServiceNow Architect role. The ideal candidate should have a strong track record of delivering end-to-end ServiceNow solutions, consulting directly with clients, defining solution architectures, and leading enterprise-scale ServiceNow transformation programs.

Note: This is an architecture and consulting leadership role. Hands-on coding is not mandatory. The focus is on solution architecture, client consulting, stakeholder management, and solution delivery leadership.

Key Responsibilities

• Design and lead end-to-end ServiceNow solution architecture for enterprise clients.
• Engage with customers to understand business requirements and recommend scalable ServiceNow solutions.
• Provide architectural governance and technical leadership across ServiceNow implementations.
• Lead solution design workshops and collaborate with cross-functional teams.
• Drive ServiceNow transformation initiatives from solution design through implementation.
• Manage executive stakeholders and provide strategic consulting throughout the project lifecycle.
• Ensure adherence to ServiceNow best practices, governance, and enterprise architecture standards.
• Mentor architects and technical teams while supporting successful project delivery.

Primary Skills

ServiceNow Solution Architecture

End-to-End ServiceNow Implementation

Client Consulting & Advisory

Enterprise Solution Design

Stakeholder Management

Service Delivery Leadership

ServiceNow Enterprise Architecture

Preferred Qualifications

• 15+ years of overall IT/ServiceNow experience.
• 7+ years as a ServiceNow Solution Architect.
• Experience leading enterprise-scale ServiceNow implementations.
• Strong communication, presentation, and client engagement skills.
• Experience managing large delivery teams and strategic customer relationships.

Interested candidates, please share your updated resume along with:

• Current Location
• Total Experience
• ServiceNow Experience
• Architect Experience
• Notice Period
• Current & Expected CTC