Senior Manager - Business Excellence

12-14 years
a month ago 1 Applied
Job Description

Technical Skills
Lean Six Sigma Green Belt Certification, applied knowledge of Lean / Six Sigma methodologies, change management along with project execution experience.
Experience of creating FMEA, Process Maps, VSM and relevant Quality tools of GB level.
Excellent knowledge of MS Office, particularly MS Excel & PowerPoint.
Training delivery skills on green belt level six sigma concepts.
Good with analytical skills, estimation, calculating capacity, FTE requirement, predictive accuracy etc.
Total Experience required: 12+ years.
Ability to identify gaps and apply root cause analysis and work towards providing a solution to stake holders.
Should have stakeholder management skills to collaboration, facilitation and influencing stakeholders.
Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization.
Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally.
Process specific Skills
Prior Knowledge and hands-on experience in Operations and / or enabling functions to detect and resolve gaps.
Ability to create an encouraging and efficiency driven environment.
Work well along with people of different functions, with different needs/requirements effectively.
Soft skills
Excellent listening, verbal, and written communication skills.
Decision making ability.
Result Oriented, with strong negotiation and convincing skills.
Ability to find creative and innovative solutions to business problems.
Develops relationships with clients internal / External.
Communicates effectively to identify needs and evaluate alternative business solutions.

Job Source:

MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies. MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world. MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

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