Prerequisites for an Inside Sales Manager :
- Exceptional communication, interpersonal, and stakeholder-management skills, with the ability to influence decisions and build strong client relationships.
- Strong problem-solving, presentation, and organisational abilities, with a focus on delivering high-quality customer experiences.
- Proven strategic and analytical thinking, with the ability to interpret data, identify trends, and convert high-value leads into successful closures.
- Demonstrated expertise in sales planning, forecasting, and performance analysis.
- Comfortable working with Zoho CRM, Excel, and Google Sheets; ability to create actionable dashboards and reports is a plus.
- Ability to thrive in a fast-paced, high-growth environment while managing multiple priorities and guiding a team effectively.
Key Responsibilities:
- Lead the Inside Sales function for Flexible and Virtual Office products, ensuring strong pipeline management and consistent achievement of individual and team revenue targets.
- Drive overall revenue generation for the business line by identifying new channels, strengthening aggregator partnerships, and implementing innovative growth initiatives.
- Build and maintain strong, long-term relationships with clients, ensuring superior customer experience and increased lifetime value.
- Identify high-potential opportunities, negotiate effectively, and close deals with a solution-oriented approach.
- Expand the prospective client base through proactive outreach, networking, and effective industry relationship management.
- Oversee sales data analysis to track performance, forecast business trends, and support strategic decision-making.
- Manage, mentor, and motivate the inside sales team to improve productivity, enhance capabilities, and meet shared goals.
- Continuously evaluate internal processes to improve efficiency, streamline workflows, and support scalable growth for the highest revenue generation.
