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Clarivate

Senior External Communications Coordinator

2-5 Years
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Job Description

Key Focus Areas:

  • Strategic Social Media Management:
  • Develop and execute comprehensive social media strategies that drive engagement, brand awareness, and lead generation.
  • Create and manage organic and paid social media campaigns across various platforms, including LinkedIn, Facebook, and X.
  • Optimize campaign performance through A/B testing, targeting strategies, and budget management.
  • Performance Measurement Reporting:
  • Develop and track key performance indicators (KPIs) to measure the effectiveness of social media campaigns.
  • Generate regular reports on social media performance, including data analysis and insights.
  • Utilize website analytics, UTM parameters, and conversion tracking to assess campaign impact.
  • Community Engagement Content Creation:
  • Proactively engage with Clarivate communities online, fostering meaningful conversations and building brand loyalty.
  • Collaborate with the external communications and brand teams to develop compelling social media content that aligns with brand guidelines and messaging.
  • Monitor social media for relevant conversations and industry trends, and proactively share insights with internal teams.
  • Social Listening Analysis:
  • Utilize social listening tools to monitor conversations, identify key influencers, and analyze audience sentiment.
  • Conduct in-depth analysis of social media data to identify trends, opportunities, and areas for improvement.
  • Provide actionable insights and recommendations based on social listening data to inform content strategy and campaign optimization.

About You - Experience, Education, Skills, and Accomplishments:

  • 3+ years of proven experience in social media analysis, social listening, and strategic social media management within a B2B environment.
  • Bachelors degree in communications, marketing, public relations, or a related field.
  • Demonstrated expertise in utilizing social listening tools (e.g., Talkwalker, Brandwatch, etc.) to extract actionable insights.
  • Strong understanding of social media analytics platforms and data visualization techniques.
  • Strong understanding of website analytics, UTM parameters and conversion tracking
  • Proven ability to develop and execute successful social media campaigns, both organic and paid.
  • Experience with ad copywriting, targeting strategies, campaign management, and budget optimization.
  • Proficiency with social media scheduling platforms (e.g., Hootsuite) and project management tools (e.g., Wrike).
  • Manage multiple campaigns and projects simultaneously; develop and apply right-sized plans and efforts which balance productivity and performance
  • Experience developing A/B testing structures and providing performance-based deliverables
  • Proficiency with Microsoft Office applications
  • Excellent English written and verbal communication skills.
  • Be culturally aware, ideally with prior experience of working in a global organization
  • Excellent attention to detail, strong organizational skills and optimal time management
  • Work Mode - Hybrid , Monday - Friday 12:00 PM to 9:00 PM IST

About Company

Clarivate is a leading global provider of transformative intelligence. We offer enriched data, insights & analytics, workflow solutions and expert services in the areas of Academia & Government, Intellectual Property and Life Sciences & Healthcare. For more information, please visit clarivate.com.

Job ID: 111111941