We are looking for an Employee Relations Specialist to join our team and help our employees maintain a productive work environment to ensure our organization reaches our goals.
An Employee Relations Specialists responsibilities include collecting employee data, organizing employee files, and overseeing employee training.
Communicate policies pertaining to Human Resources, compensation, and benefits
Conduct exit interviews
Collect and analyze employee data
Use data to create employee profiles
Organize and update employee files
Adhere to regulatory standards
Represent the company at job fairs and college campuses
Oversee employee orientation and training
Requirements and skills
Proven work experience as an Employee Relations Specialist or similar role
Demonstrated knowledge of employment law
Outstanding interpersonal skills
Exceptional written and verbal communication
Excellent organizational skills and attention to detail
Strong problem-solving ability
A part of the multi-billion dollar conglomerate Hinduja Group, HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle. We are committed to our mission to innovate, optimize, and grow our clients’ business with the perfect balance of technology and people. Our expertise lies in combining technology-powered services in automation, analytics, and digital with domain expertise focusing on Back-Office processing, Contact Centres and HRO solutions to deliver transformational impact to our clients.
To exceed rising customer expectations, businesses must continuously innovate, optimize, and grow. HGS provides its clients with the perfect balance of technology and people to create transformative customer experiences. By the merit of being in the customer service industry for more than four decades now, HGS has been in the thick of all innovations that have swept CRM operations worldwide. Over the past two decades, we have built expertise in nine industries, serving both international and local clients across seven geographies. Now, we are ideating new-age careers in each of these verticals to help us revolutionise today’s customer experience, leading our clients to the forefront of their business.