Senior Executive Client Servicing - MUMBAI

Location: Andheri East, Mumbai

Company: https://insomniacs.in/

Key Responsibilities

Serve as the Single Point of Contact (SPOC) for assigned clients, managing all communication and deliverables.

Translate client requirements into actionable briefs for design, video, and content teams; track execution closely.

Develop and suggest creative, research-backed strategies based on current marketing trends and competitive analysis.

Manage client campaigns, including digital presence, social media initiatives, and creative rollouts.

Monitor progress daily, share updates, and capture feedback for continuous improvement.

Prepare reports, campaign updates, and documentation for leadership and clients.

Ensure timely invoicing and follow-up for payments.

Required Skills & Competencies

24 years of experience in client servicing, account management, or digital marketing.

Strong understanding of campaign management, digital trends, and creative communication.

Excellent communication, relationship management, and presentation skills.

Highly organized, detail-oriented, and proactive problem-solver.

Ability to handle multiple projects and deadlines with accountability.