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Senior Engineer - VDI Engineering

TMF

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5-8 Years
a month ago
25 Viewed
0 Applied

Job Description

  • Citrix NetScaler support and implementation
  • Citrix CVAD support and implementation.
  • Citrix Share File Implementation and Configuration Storage Zone Controllers & Connectors.
  • Evergreening, updating Citrix products to the latest version.
  • Escalate software bugs to vendors.
  • Performance optimization of Citrix environments.
  • Participate in projects, deploy/update virtual desktop environment content, and engineer scripts, to enable all image components and customization to be integrated into client-specific images in a fully automated and unattended manner by following standard processes.
  • Create images and test them to ensure they are engineered to the user s specifications.
  • Troubleshoot, resolve, and track engineering issues found with the images.
  • Produce all required documentation including engineering documents, test plans, and their results.
  • Support application engineers in troubleshooting application issues.
  • Ready to work in shifts (including night shift) on a rotation basis.
  • Participate and adhere to Change Management and other ITSM processes.
  • Work with Multiple teams to arrive at a problem resolution.
Additional Responsibilities
  • Engineer solutions for OS and virtual desktop customizations, using scripting and standard vendor toolsets.
  • Interface with internal resources (e.g., Engineering, network team, storage team, database team, SCCM team, etc.)
  • Provide process and toolset improvement/issues feedback.
  • Manage workload, status report, and proactively escalate issues.
  • Provide technical support to other team members as required.
  • Train and guide new resources.
Key Business Expertise
  • Advanced knowledge of Citrix NetScaler, CVAD
  • Advanced knowledge of Microsoft windows 10 / Windows 2012R2/Windows Server 2016/Windows 2019
  • Advanced knowledge of PVS
  • Advanced problem solving and troubleshooting.
  • Microsoft File and Print Services
  • Advanced understanding of GPOs affecting client devices (local and AD)
  • Advanced knowledge of Windows OS customization
  • Knowledge of Microsoft OS deployment methods & Patching
  • Knowledge of PowerShell Scripting & Network Traces
  • Knowledge of driver installation and hardware support within Windows operating systems.
  • Knowledge and Expertise on Microsoft Hypervisor, HCI Stack, Azure & VMware
  • Citrix Cloud & Azure Cloud Services.
  • Citrix Application Layering.
  • Advanced knowledge of Citrix Policy and Personalization.
  • Citrix Workspace Environment Management.
Candidate profile
  • 8+ years Citrix NetScaler, CVAD implementation experience
  • 8+ years of experience in MCS, Citrix PVS, Citrix Hybrid Cloud, ADM, FsLogix, Citrix UPM, App Layering & Content & Collaboration Services (Share File)
  • 5+ years of experience in on-prem Storage Zone Controllers, installation, configuration, migration, and integration with SSO.
  • 5+ Years of experience in GPO activities (local and AD)
  • 5+ years of experience in Certificate handling for Net Scalers, Share File, Storefront.
  • 5+ Years of Experience in optimizing Virtual Desktop environments.
  • Excellent ability to communicate clearly and effectively.
  • Ability to work in a fast-paced environment with strict deadlines.
  • Ability to work independently and remotely, interacting with a distributed team.
  • Ability to follow procedures and escalate problems promptly.
  • Microsoft & Citrix certification
  • Degree in Engineering or Computer Science or equivalent
  • Good English (speaking and writing).
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