Qualifications and Skills
- Proven experience in requirements gathering, ensuring robust documentation and communication across team members.
- Expertise in stakeholder management, fostering strong relationships to understand business objectives and deliver solutions.
- Strong understanding of business analyst methodologies to enhance organizational procedures and operations.
- Hands-on experience with SQL for data analysis, enabling precise and actionable insights for decision-making.
- Proficient in business process mapping, identifying opportunities for improvement to optimize performance and efficiency.
- In-depth experience in TPA (Mandatory skill) to manage third-party administration effectively and efficiently.
- Solid skills in provider management (Mandatory skill) to ensure effective collaboration and network development.
- Extensive knowledge of the insurance domain (Mandatory skill) to align projects with industry standards and regulations.
Roles and Responsibilities
- Collaborate with stakeholders to gather, analyze, and specify business requirements for various projects.
- Develop and implement strategies for efficient business processes, maximizing organizational efficiency and productivity.
- Manage relationships with third-party administrators, ensuring operational standards and best practices are maintained.
- Analyze data using SQL to generate insights, drive business improvement, and support strategic decision-making.
- Identify opportunities for process enhancement and implement solutions that streamline systems and operations.
- Ensure comprehensive stakeholder engagement, maintaining clear lines of communication and facilitating change management.
- Apply industry and domain knowledge to align business strategies with project outcomes, adhering to regulatory requirements.
- Lead workshops and training sessions to disseminate business analysis knowledge and practices across teams.
