Gather requirements from the key stakeholders by using requirement elicitation techniques like brainstorming, requirement workshops and focus groups
Validate requirements by cross-referencing them with other stakeholders and try to obtain a buy-in. Create and maintained RTM and User interface specification (UI specification)
Analyze and interpret requirements for their viability against the business objective
Serve as a key interface between the business and technical teams translating business processes and requirements into technical requirements and specifications
Document requirements by creating use cases, functional and requirement specifications documents, categorize requirements as functional, non-functional and technical requirements
Gain requirements sign-off from the key stakeholders
Identify training needs by evaluating strengths and weaknesses
Translate requirements into training needs that will close gaps with functional adoption
Prepare end-user documentation/manuals
Lead and manage QA and User Acceptance Testing from preparing comprehensive test plans and test scripts
Ability to Create test scripts and perform System Testing and to verify product functionality
Execute test scripts to perform Integrated System Testing and Acceptance testing
Review detail design documents, test plans and test scripts to ensure system implementation meets requirements
Apply a structured methodology and lead OCM activities required by a project or initiative. Design, Develop, Deliver and Manage all communication needs for IT Program / Projects
Conducts change impact analyses, assess change readiness, identify key stakeholders and impacted user community for change management
Identify and manage anticipated resistance
Integrate change management activities into project plan
Evaluate and ensure user readiness
Define and measure success metrics and monitor change progress
Key Skills:
Analysis, Visualization, and prototyping skills
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships at all levels of stakeholders
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Familiarity with project management approaches, tools and phases of the project lifecycle
Ability to work with Agile / Scrum team and traditional waterfall methodology project teams
Ability to draft user stories by converting high level epics/features/scope
Good command over spoken and written communication
Elicitation and interviewing skills
Problem-solving and analytical thinking
Facilitation and observational skills
Business structure knowledge
Process modeling skills
Required:
Bachelor's degree in one of the following areas: Information Technology, Business, Computer Science, or equivalent experience
A minimum of 5+ years of experience in progressive Business Analysis/ Test Management/ IT Organizational Change Management roles
