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Senior Application Support Engineer | 6 - 11 Years | Chennai

  • Posted 2 hours ago
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Job Description

About the Role:

We are looking for an experienced Data Manager to join the Market Data Operations team. This is primarily an Application Support / Production Support role focused on supporting market data applications, ensuring data quality, resolving incidents, and managing market data onboarding.

Location: Chennai – Perungudi (Work from Office)

Experience: 6 to 11+ Years

Key Responsibilities

  • Provide L1 & L2 support for Market Data applications.
  • Support production environments and resolve application-related incidents.
  • Manage and track incidents through JIRA while adhering to ITIL processes.
  • Perform market data onboarding and ensure data accuracy and completeness.
  • Validate and reconcile market data across multiple sources.
  • Troubleshoot and resolve data quality and application issues.
  • Collaborate with global stakeholders to ensure timely issue resolution.
  • Maintain documentation and provide proactive support to business users.

Required Skills

  • 6–11+ years of experience in Application Support, Production Support, or Market Data Operations.
  • Strong SQL skills for data analysis, validation, and troubleshooting.
  • Good knowledge of Microsoft Excel.
  • Experience with ITIL processes, especially Incident Management.
  • Hands-on experience with JIRA or similar ticketing tools.
  • Understanding of Market Data, Commodity Data, or Energy domain.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work in rotational shifts.

If you are interested in this opportunity, please share your updated CV along with your details at [Confidential Information]

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About Company

Job ID: 151725697