Roles And Responsibilities
- Validate the payrolls inputs (from business teams) and outputs (from the vendors) and administer accurate and timely payrolls for the countries assigned
- Prepare detailed variance analysis for quality analysis
- Interaction and relationship management with the payroll service providers of the countries assigned
- A quality approach, eye for detail in delivering the payrolls in line with the compliance requirements and service at the heart of everything we do
- Ensure all employee queries are answered in time, co-ordinating with vendors
- Complete tasks in a compliant manner ensuring adherence to Data Privacy and Compliance principles.
- Handle payroll audit (internal & external) for the region
- Lead the payment setup for markets assigned
- Provide root cause analysis on the issues identified and ensure that the team members are made aware of the issues
- Collaborate with the wider GBO/Market teams to provide solutions to issues identified
- Standardize, help document, challenge status quo and repeat the cycle
- Familiar with Payroll year end activities
- Ability to adapt to changes, if required by business
- Should be flexible to accommodate time based on region supporting
- Attention to minute details and good thought process
- Responsible for payment setup for all vendors and reconciliations
- Responsible for CARM control execution for the assigned markets
- Be available for any data collation as part of the annual activities and audit support activities
- Play a pivotal role in supporting finance team to close any finance reconciliation issues.
- All queries from employees and other key customers are resolved satisfactorily within agreed timelines
- Maintain technical knowledge of Statutory payments and deductions
Qualifications And Experience Required
- 3-5 years of tried ability and Experience in Payroll Processing for a particular region
- Bachelor's degree in Accounting/Business Administration or equivalent from an accredited university
- Excellent communication skills with the ability to work across geographies and cultures
- Ability to quickly understand and apply market legislation affecting payroll and statutory reporting.
- MS Office expertise
- Good at MS Office tools
- Tried understanding on ServiceNow ticketing system
- Ability to understand sophisticated payroll environments and uncover issues, process problems
- Comfortable talking with internal & external teams and building links
- Ability to work in a fast paced, changing environment while still providing quality services
- Strong high-reaching personality, self-motivated and self-managing
- Strong written and verbal communication, as wells as time management skills
- Strong team orientation and ability to build cross-functional relationships
- Be able to take the lead in making improvements and resolving issues
- Experience in responding to vendor & employee queries through email or ticketing system
- Ability to handle multiple countries with strong prioritization skills
- Ability to make sophisticated situations simple and facilitate clear, fact-based decision making
