senior Academic Counsellor

Academic Counsellor – Roles & Responsibilities

• Counsel students and working professionals regarding UG, PG, MBA, MCA, and certification programs.
• Contact prospective students through calls, emails, and WhatsApp.
• Understand candidates educational background and career goals.
• Recommend suitable courses based on students requirements.
• Explain program details, eligibility criteria, fees, and admission procedures.
• Follow up with leads and convert inquiries into admissions.
• Achieve monthly admission and revenue targets.
• Maintain and update lead records in CRM systems.
• Resolve student queries and provide end-to-end admission support.
• Coordinate with internal teams to ensure a smooth enrollment process.
• Build strong relationships with students and maintain high customer satisfaction.
• Participate in counseling sessions, webinars, and admission drives to generate enrollments.