Seller Onboarding Associate

Zoop | Full-Time | Open Positions: 2

About Zoop

We're an interactive live commerce platform that empowers millions of offline businesses to go digital through the magic of livestreams. From retailers & wholesalers to resellers to manufacturers, we're building the infrastructure for them to connect, engage, and sell directly to their audiences through high-energy livestreams that feel like a real bazaar, not a boring checkout page.

Our mission Bring the bazaar online, one livestream at a time.

We're creating the future of live shoppingfast, fun, interactive, and powered by millions of real people.

If you thrive in fast-paced environments, love solving real problems, and want to help 2 million+ retailers and wholesalers grow, Zoop is where you'll want to be.

Join us as we reshape the future of commerce in India.

Role: Seller Onboarding Associate

You'll own seller acquisition, onboarding, activation, and early success.

What You'll Own:

Seller Acquisition

• Generate & qualify leads from YouTube, Facebook, Instagram
• Run outbound calls and WhatsApp outreach
• Pitch Zoop's value & convert sellers by selling nothing short of a dream

Onboarding & Activation

• Guide sellers through account setup & store configuration, become their POC
• Support their first few live sessions
• Track early performance and ensure successful activation

Growth Support

• Work with supply success, marketing & product
• Flag friction points & suggest improvements
• Execute activation nudges and seller programs

Data & Reporting

• Maintain accurate onboarding records
• Share weekly insights on funnel performance

What We're Looking For:

Must-Haves

• 12 years in Sales, Telesales, Onboarding, or Customer Success
• Excellent communication in Hindi & English
• High energy, target-driven
• Basic understanding of e-commerce or consumer internet
• Passion for sales and helping sellers grow

Nice-to-Haves

• Experience onboarding SMBs or entrepreneurs
• Familiarity with CRM tools

Success Metrics

• 50+ sellers onboarded monthly
• High first-live activation rate
• 150+ quality interactions monthly
• Month-on-month improvement in onboarding funnel

What We Offer

• Competitive salary depending on experience
• Rapid career growth & high ownership
• Startup perks

Work Arrangement:

In-office role at Chhatarpur, Delhi (5 days/week)

Working Hours: 10:00 AM 7:00 PM