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SDE 2 Backend Professional

5-10 Years
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  • Posted 26 days ago
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Job Description

As a Software Development Engineer III at Hiver, you will have a critical role to play to build and scale our product to thousands of users globally.

We are growing very fast and process over 5 million emails daily for thousands of active users on the Hiver platform.

You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors.

You'll get the opportunity to work on complex technical challenges such as making the architecture scalable to handle the growing traffic, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance.

Code, design, develop and maintain new product features.

Improve the existing services for performance and scalability.

What you will be working on

  • Build a new API for our users, or iterate on existing APIs in monolith applications.
  • Build event-driven architecture using highly scalable message brokers like Kafka, RabbitMQ, etc Build microservices based on the performance and efficiency needs.
  • Build frameworks to monitor and improve the performance of our systems.
  • Build and upgrade systems to securely store sensitive data.
  • Design, build and maintain APIs, services, and systems across Hivers engineering teams.
  • Debug production issues across services and multiple levels of the stack.
  • Work with engineers across the company to build new features at large-scale.
  • Improve engineering standards, tooling, and processes.

What we are looking for

  • Have worked in scaling backend systems over at least 5 years.
  • Have worked on Ruby on Rails(ROR) for at least 1 year is mandatory.
  • Have worked on the microservice and event-driven architecture.
  • Have worked on technologies like Kafka in building data pipelines with high volume of data.
  • Enjoy and have experience building Lean APIs and amazing backend services.
  • Think about systems and services and write high-quality code.
  • We care much more about your general engineering skill than - knowledge of a particular language or framework.
  • Have worked extensively with SQL Databases and understand NoSQL databases and Caches.
  • Have experience Deploying applications on the cloud.
  • We are on AWS, but experience with any cloud provider (GCP, Azure) would be great.
  • Hold yourself and others to a high bar when working with production systems.
  • Take pride in working on projects to successful completion involving a wide variety of technologies and systems.
  • Thrive in a collaborative environment involving different stakeholders.

More Info

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Open to candidates from:
Indian

About Company

Hiver is a delightfully easy-to-use customer service platform that brings together all your communication channels, apps and data so you can provide stellar support to every customer.

Hiver enables real-time collaboration across every customer communication channel, powered by Al and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally - from Flexport to Harvard University, Vacasa and Epic Games - rely on Hiver to deliver exceptional support that wins and retains customers for life.

Job ID: 131821483

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