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As a Software Development Engineer III at Hiver, you will have a critical role to play to build and scale our product to thousands of users globally.
We are growing very fast and process over 5 million emails daily for thousands of active users on the Hiver platform.
You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors.
You'll get the opportunity to work on complex technical challenges such as making the architecture scalable to handle the growing traffic, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance.
Code, design, develop and maintain new product features.
Improve the existing services for performance and scalability.
What you will be working on
What we are looking for
Hiver is a delightfully easy-to-use customer service platform that brings together all your communication channels, apps and data so you can provide stellar support to every customer.
Hiver enables real-time collaboration across every customer communication channel, powered by Al and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally - from Flexport to Harvard University, Vacasa and Epic Games - rely on Hiver to deliver exceptional support that wins and retains customers for life.
Job ID: 131821483