Job Description
- Service Offering Expertise:
- Demonstrate a thorough understanding of department services to:
- Ensure informed and relevant client discussions aligned with MedComs offerings.
- Contribute effectively to client solutions.
- Adhere to and promote departmental procedures for project delivery and tracking, recommending enhancements for efficiency.
- Develop and maintain comprehensive knowledge of client products and therapy areas on assigned accounts.
- Stay updated on industry guidelines (e.g., Good Publications Practice) and ensure adherence by the team.
- Identify relevant technical or process issues and collaborate with the team to take appropriate actions.
- Apply specialist knowledge creatively in proposal and pitch development teams.
- Accountability: Project Execution and Success
- Content Development:
- Produce high-quality scientific writing and editing.
- Prioritize work and manage project schedules to meet deadlines.
- Work within project scope and objectives, monitoring progress and scope changes, and communicate with the project lead as necessary.
- Accurately interpret scientific data.
- Ensure output aligns with client objectives and messages.
- Conduct necessary research on relevant topics and maintain familiarity with available information sources.
- Foster strong relationships with opinion leaders, authors, and other external parties to ensure project success.
- Identify and resolve issues affecting project delivery, independently or through effective team communication.
- Proactively communicate status and follow up on assigned actions.
- Adhere to departmental SOPs, including quality control.
- Seek opportunities for project efficiency and take appropriate actions.
- Provide technical or process guidance to team members as needed.
- Mentor and coach other team members as directed.
- Communicate effectively with team members across all functions.
- Participate actively in team discussions and meetings.
- Use knowledge and experience to benefit project delivery and business success.
- Brief team members or freelance contributors effectively.
- Participate in peer review of work as directed.
- Contribute to the development of accurate project budgets.
- Accountability: Client Management
- Client Satisfaction and Project Needs:
- Assess project needs proactively and identify solutions to enhance client satisfaction and project profitability.
- Resolve complex technical and process issues by collaborating with internal cross-functional teams, clients, and external bodies.
- Identify opportunities for follow-on business and actively manage project scope changes.
- Maintain high client satisfaction with interactions and deliverables.
- Manage timelines and expectations through effective client communication
