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SAP Sales EDI Expert - DevOps Sales Support

SKF India

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5-7 Years
a month ago
60 Viewed
8 Applied

Job Description

  • Providing advanced SAP end user support to the user community i.e. answer process related questions and support in managing issues and incoming incidents (On a daily basis; receive, act on and dispatch IT Service Tickets/Incidents, primary working in the ServiceNow tool)
  • Being the SKF IT Support Expert for EDI area (as well as scheduling agreements)
  • Resolving reported issues and escalate to appropriate forum when necessary
  • Being an active participant in various projects, developments and roll-out activities
  • Take an active part in our development and deployments of EDI.
  • Knowing and aligning with internal and external stakeholders and cover the end-to-end solution
  • Performing improvement work, developing and documenting Best Practice, Service Catalogue and FAQ
  • To facilitate and continuously improve the relationship between the key users/end users and the support team
  • To manage and work closely with our EDI service provider(s) like Liaison BES
  • Provide SAP expertise and conduct fit/gap analyses to enable implementation of the template solution
Your profile
Qualifications and Experience:
  • Overall, 7 plus years experience
  • 5+ years of experience in SAP SD.
  • 5+ years of experience in EDI.
  • 5+ years of experience in IDoc, EDIFACT, VDA, ANSI X12
  • BS in Systems Analysis, Business Administration, or equivalent.
  • Possesses the ability to analyze and comprehend business processes, coupled with critical thinking skills.
  • Proven track record of working in complex environments, effectively managing uncertainty and challenges.
  • Demonstrates a strong focus on objectives and a commitment to delivering within specified time and budget constraints.
  • Active participation in various Sales, EDI, and Scheduling agreements projects
  • Personal qualities include responsiveness, analytical thinking, structured approach, and a constructive mindset.
  • Demonstrates confidence in stakeholder management.
  • Fluent in English is a prerequisite.
  • Good knowledge of SKF s business and existing IT environment is considered a merit.
  • The position reports into SKF GDS with primary allocation to the SEP program.
Education:
  • Any university Degree
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