Salesperson

Company Description TRIPKO is a budget travel companion brand focused on helping travelers discover affordable, practical, and enjoyable trip options. The company aims to simplify travel planning for cost-conscious customers by offering curated recommendations, tools, and support tailored to budget needs. TRIPKO values transparent communication, customer trust, and service that makes travel more accessible. The team works closely with travelers to understand their preferences and deliver solutions that balance savings with quality experiences. As a growing organization, TRIPKO offers opportunities for team members to contribute ideas and shape its future services.

Role Description This is a full-time, on-site Salesperson role based in Kozhikode. The Salesperson is responsible for engaging with walk-in and referred customers, understanding their travel needs, and recommending budget-friendly trip options, packages, and services. Day-to-day tasks include presenting travel solutions, explaining pricing and features, handling inquiries, and assisting customers with bookings and payment processes. The role involves maintaining accurate records of leads and conversions, following up with prospects, and building long-term relationships to encourage repeat business and referrals. The Salesperson collaborates with the internal team to share customer feedback, support promotional campaigns, and ensure a consistent, customer-centric experience at the Kozhikode location.

Qualifications

• Strong customer service and interpersonal skills, with the ability to listen, understand needs, and build trust with a diverse range of travelers.
• Sales and negotiation abilities, including experience in presenting options, handling objections, and closing deals in a retail or service environment.
• Basic knowledge of travel planning or interest in the travel sector, with the ability to learn about destinations, budget options, and package structures.
• Solid communication skills in English and local languages relevant to Kozhikode, both verbal and written.
• Comfort with using computers and digital tools for booking, record-keeping, and customer follow-up (e.g., spreadsheets, CRM, or booking platforms).
• Organized, detail-oriented work style with reliability in managing schedules, documentation, and customer commitments.
• Ability to work on-site full time in Kozhikode, collaborating effectively with the local team and adapting to peak travel seasons.
• Prior experience in sales, retail, hospitality, or travel-related roles is an advantage; a high school diploma or equivalent is required, and further education in business or tourism is beneficial.