Salesforce Head-Pre Sales

Job Description

Salesforce Head Pre-Sales

SALEFORCE SKILLS Presales Specialists support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Their ability to understand customer requirements and propose tailored solutions drives successful presales engagements. Presales Specialists play a key role in building customer confidence, addressing technical concerns, and winning sales opportunities.

With their technical knowledge, businesses can showcase product capabilities, meet customer needs effectively, and build long-lasting customer relationships. Their work supports sales conversions, market expansion, and customer satisfaction, positioning businesses for successful sales outcomes and sustained growth.

20+ years or industry experience of which 14+ years in SALESFORCE pre-sales

Good understanding for salesforce cloud and solutioning

Client facing good presentation skills Head Pre-Sales / Sr. Solution Architect

Team player and strong stakeholder manager skills large dal management and key wins across industry solutions.

Articulate the sales/presales pitch and RFP responses well

• Develop architectural solutions for the new deals/ major change requests in existing deals

  • Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable.

  • Provide solutioning of RFPs received from clients and ensure overall design assurance

    • Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives

    • Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture

    • Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology

    • Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions

    • Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps

    • Evaluate and recommend solutions to integrate with overall technology ecosystem

    • Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution

    • Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail

    • Validate the solution/ prototype from technology, cost structure and customer differentiation point of view

    • Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem

    • Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture

    • Tracks industry and application trends and relates these to planning current and future IT needs

• Support pre-sales team while presenting the entire solution design and its principles to the client

• Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed

• Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor

• Competency Building and Branding

  • Ensure completion of necessary trainings and certifications

  • Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research

  • Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc.

  • Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits

  • Be the voice of Wipros Thought Leadership by speaking in forums (internal and external)

  • Mentor developers, designers and Junior architects in the project for their further career development and enhancement

  • Contribute to the architecture practice by conducting selection interviews etc

• Team Management

  • Resourcing

    • Anticipating new talent requirements as per the market/ industry trends or client requirements
    • Hire adequate and right resources for the team
  • Talent Management
    • Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
    • Build an internal talent pool and ensure their career progression within the organization
    • Manage team attrition
    • Drive diversity in leadership positions
  • Performance Management
    • Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
    • Ensure that the Performance Nxt is followed for the entire team
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team