Job Title: Salesforce Functional Consultant
Location: Pune, India
Experience: 4+ Years
Key Responsibilities:
- Gather and analyze business requirements.
- Design CRM solutions using Salesforce.
- Create sprint-ready user stories and documentation.
- Collaborate with ServiceNow/Salesforce teams in Agile delivery.
- Perform functional testing and validate delivered features.
- Present solutions and outcomes to business stakeholders.
Required Skills:
- 4 years in BA/Functional Consultant roles.
- Strong Salesforce CRM functional expertise.
- Understanding of ServiceNow workflows.
- Strong documentation, communication, and analytical skills.
