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Salesforce Developer

TELUS International India

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5-7 Years
2 months ago
1372 Viewed
18 Applied

Job Description

About TELUS International:

TELUS International (NYSE : TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 70,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world's most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusinternational.com

Location: Pan INDIA (Permanent work-from-home option)

Shift timing: 1:00 - 10:00 PM

Experience: 5 - 7 Yrs

Job Description:

  • Total 5 yrs with Minimum 4 Years of Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation
  • Salesforce Lightning experience, Apex, Visualforce, SOQL/SOSL, Force.com IDE and Force.com Ajax Toolkit, Salesforce API integration
  • Strong experience in Salesforce configuration and customization
  • Strong experience in integrating Salesforce with external systems
  • Sound knowledge of CPQ, Order Management, EPC and CLM on Vlocity
  • Sound experience in technical design using Omni studio tools like Cards Framework, Omni Scripts, Data Raptor, Integration Procedure, Flex Cards
  • Strong experience in Agile way of working
  • DevOps practitioner with Bitbucket, Git and CI/CD experience
  • Good understanding and exposure to Salesforce DX
  • Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes
  • Good Communication, Analytical & problem solving skill
  • Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements
  • Ensuring Salesforce best practices are followed in configuring and customizing the application
  • Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
  • Coordinate development activities to be assigned to a team of 1-5 developers;
  • Develop detailed system requirement specifications for medium to large program segments
  • Develop Technical Design Document, Conduct peer review, Unit Testing
  • Act as a product SME for complex functional issues as needed, especially related to determining when customer requirements require a custom solution and configuration and validation of new features
  • Defining technical solution to the requirements, creating technical tasks for the team members, ensuring team follows the best practices and leading the team from technical front and owning the solution

How will this opportunity be a catalyst in your career graph

To stimulate your career growth, a vast array of in-house training programs which are listed below, but not limited to:-

  • Trending technical skills
  • Business domain & customer interaction
  • Behavioral & effective communication
  • Transparent work culture to lift your ideas & initiatives at enterprise level & investment to execute successfully.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

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