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FatakPay

Sales Team Lead

FatakPay
Mumbai, India
Fresher
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  • Posted 2 months ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  1. Team Management and Supervision:
  • Lead, motivate, and monitor a team of telesales agents to meet individual and team sales targets.
  • Schedule and manage team shifts, ensuring adequate staffing during peak hours.
  • Track daily, weekly, and monthly performance metrics like lead conversion, revenue, and call productivity.
  1. Sales Performance and Coaching:
  • Provide regular training and coaching to enhance selling skills, product knowledge, and communication abilities.
  • Conduct performance reviews, set clear goals, and identify opportunities for improvement.
  • Share sales best practices and motivate the team to achieve targets.
  1. Sales Strategy Execution:
  • Develop and implement sales techniques and strategies to drive better conversion rates.
  • Work closely with leadership to execute campaigns, promotions, and target-driven initiatives.
  • Track lead pipeline and ensure timely follow-ups on leads and prospects.
  1. Customer Engagement and Problem Solving:
  • Ensure agents maintain a professional, customer-focused approach during calls.
  • Address escalations or customer objections to ensure a positive sales experience.
  • Identify gaps in processes that impact sales performance and recommend improvements.
  1. Reporting and Performance Analysis:
  • Prepare and share detailed sales performance reports with leadership.
  • Analyze team performance data to identify trends, successes, and areas for development.
  • Ensure accuracy in reporting lead conversions, revenue generation, and agent productivity.
  1. Team Motivation and Engagement:
  • Build a positive, competitive, and energetic team environment.
  • Recognize top performers and implement incentive programs to drive results.
  • Promote teamwork and maintain high agent morale.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Sales
Employment Type:
Full time

About Company

FatakPay

Job ID: 127141603

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Last Updated: 07-11-2025 10:35:41 PM
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