Job Description
Primary Roles & Accountabilities
KPIs for the position of Customer Executive are:
- Volume
- Market Share
- Outlet Addition in the territory
- EDGE Score
- Distributor Handling
KRAs for the position of Customer Executive are:
- Develop a network of dealers and distributors in the assigned region and achieve the Sales target assigned to him/her.
- Use field data for assigned market to identify brand/pack gaps in territory
- Design and implement local Sales promotion scheme.
- Set clear volume targets and KPIs for his/her team.
- Conducting regular feedback sessions with team members and providing necessary inputs.
- Carry out coaching, mentoring and hand holding for the team members and develop upon their required skill set.
- Will be accountable for the assigned market (key accounts and outlets).
- Ensure regular updating of sales MIS and update the reporting officer on daily basis.
- Compiling and analyzing sales figure on regular basis.
