Sales and service Engineer

Company Description

Panatech Asia Engg. Pvt. Ltd., established 30 years ago, specializes in providing world-class products and services to the automotive, educational, and research sectors, focusing on passive safety, durability, and scientific applications. Known for collaborating with global associates, the company combines the best international products with local expertise to deliver effective and cost-competitive solutions. Panatech emphasizes training for both its team and customers, ensuring lasting support for the provided products and services. With a team of young, highly skilled, and trained engineers, Panatech undertakes innovative, high-tech projects tailored to clients specific needs, earning repeated trust from prestigious clients in various industries.

Role Description

This is a full-time, on-site role for a Sales and Service Engineer based in the Pune Division. The selected candidate will be responsible for providing technical support, performing field service visits, troubleshooting issues, maintaining and repairing equipment, and ensuring customer satisfaction. Additional tasks will include addressing client inquiries, implementing solutions, and engaging with teams to enhance service quality.

Qualifications

• Strong skills in Troubleshooting and Field Service to resolve technical issues effectively on-site.
• Proficiency in Technical Support and Maintenance & Repair for long-term product and service functioning.
• Excellent Communication abilities to engage with clients and provide clear explanations and updates.
• Hands-on experience in customer support and relationship building is a plus.
• Basic knowledge of passive safety, durability, or related technical domains is advantageous.
• Bachelor's degree or diploma in Mechanical/Electrical/Instrumentation Engineering or a related field is preferred.
• Willingness to travel as required to service customer needs.

Contact: Please send your CV to: [Confidential Information]