Position Overview:
As a Shift Manager at Bektash, you will play a crucial role in ensuring smooth operations, maintaining high service standards, and fostering a positive work environment. You will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and contributing to the overall success of our restaurant.
Key Responsibilities:
- Operations Management: Oversee daily restaurant operations, ensuring efficiency and adherence to company policies and procedures.
- Staff Supervision: Manage and motivate kitchen and dine-in staff, providing guidance and support to achieve optimal performance.
- Customer Service: Ensure exceptional customer service, addressing any issues promptly and maintaining a welcoming atmosphere.
- Inventory Management: Monitor inventory levels, coordinate with suppliers, and ensure timely replenishment of stock.
- Quality Control: Maintain high standards of food quality and hygiene, ensuring compliance with health and safety regulations.
- Financial Oversight: Assist in cash handling, daily reconciliation, and budget management.
- Training and Development: Train new staff, conduct regular performance evaluations, and identify opportunities for professional growth.
Qualifications:
- Proven experience in a managerial role within the restaurant or hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Knowledge of inventory management and cost control practices.
- Commitment to maintaining high standards of cleanliness and food safety.
