Manage and maintain scheduling function for assigned client service teams and contribute to resource management strategy
Strategically assign staff members to projects with a focus on professional development and leverage
Serve as a trusted business advisor to leadership and collaborate with leaders and people team members to formulate and drive the firm s People Cornerstone strategy
Demonstrate creativity to identify resources, investigate engagements that may be able to shift time, release staff early or create individual availability to meet staffing priorities
Communicate and collaborate across locations to share staff resources and best practices
Manage conflict resolution by presenting potential solutions and escalate as necessary
Develop, analyze, and maintain reports to identify trends, forecast staffing needs and manage utilization
Connect with all levels to understand career goals, personal preferences and development needs to align with client needs and engagements
Work with leadership to manage resource needs related to clients and/or engagements under pursuit
Collaborate with key department leaders from Finance and the People Team to aid in developing recruitment metrics and hiring profiles, budget setting and to manage performance and development
Qualifications:
Bachelor s degree or equivalent experience required; emphasis in Human Resources, Business or a related field preferred
Minimum of 5 years of related experience in a complex organization required, including demonstrated involvement with building and leading high-performing teams, and fostering an inclusive culture; experience in project management or resource management in a professional services industry preferred
Demonstrated understanding of project economics such as budgeting, leverage ratios and/or profitability
Strong analytical and problem-solving skills; previous experience with conflict resolution
Ability to establish relationships with and to influence executives
Ability to effectively communicate across various levels and to manage delivery of difficult messages
Ability to handle confidential information, apply tact and discretion in sensitive situations
Ability to travel locally as needed, approximately 30%
