Relationship Manager

Relationship Manager

Qualification: Any Graduation

Location: Ludhiana

Salary: Up to 6.5lpa

Job Summary:

The ideal candidate will be the point of contact for customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance.

Key Responsibilities

Coordinate sales teams

Assure the quality of sales-related equipment and update if necessary

Monitor the team's progress, identify shortcomings, and propose improvements

To consolidate reports of day-to-day sales activities of the respective zone

Organized and possess a high level of administration ability to effectively manage paperwork

Coordinating with customers for pre- and post-dispatch formalities

Follow-up for payment as per agreed terms

Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form.

To meet customers after the finalization of order and discuss all terms & conditions in front of the salesperson so that no confusionwill be there at the time of final payment collection

Develops strong customer relationship through appropriate client communication and the use of Professional, Courteous andEthical Interpersonal Interaction

Ability to do multitask

Skills-

Well-organized with an aptitude in problem-solving

Exceptional communication, negotiation, and problem-solving capabilities

Proficiency in customer relationship management (CRM) tools

Analytical skills to interpret data and make informed decisions.

Ability to work under pressure and maintain a customer-first attitude.

Key Competencies:

Customer Focus: A deep understanding of customer needs and expectations.

Empathy: The ability to handle sensitive situations with care and professionalism.

Accountability: A results-oriented approach to meet organisational goals.

Adaptability: Flexibility to handle dynamic situations and client expectations.

Benefits:

Competitive salary package up to 6.50LPA.

Health insurance and other benefits.

Opportunities for professional growth and development.

Collaborative and dynamic work environment.

www.regalokitchens.com

For any further concerns, please do not hesitate to contact us.

Ritika Saraswat

9311470083

HR

Regalo Kitchens Pvt Ltd