Relationship Manager, Priority Clients

2-5 years
16 Applied
Job Description



About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

Strategy


  • Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management

  • Focus on the analysis and satisfaction of Priority Customers financial as well as investment needs and objectives.

  • To provide the face of the Bank to the highest net worth customers of the Bank.


Business

  • Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment


  • Achieve the Targets set in terms of product mix

  • Induction of all new customers brought in by the Branches & Direct Sales team.

  • Achieve &ldquobest in class productivity in order to maximize the efficacy of the sales process.

  • Achieve the budgeted cross sell targets.

  • Aggressive Sales call plans to acquire large prospective customers through referrals.

  • Ensure coverage of customer base in accordance with the approved contact plans.

  • Coordinate customer events for the cluster along with the product team



Processes

  • Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.

  • Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.

  • Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same

  • Read, understand and comply with all provisions of the Group Code of Conduct.


People and Talent

  • Graduate/ Post Graduate, consistent academic career

  • Extensive sales experience (2 to 5 years)

  • Sales focused and highly target oriented

  • Able to pick up new concepts quickly

  • Able and excited about going out to meet new customers

  • Competitive awareness & benchmarking

  • Excellent communication, interpersonal & relationship building skills

  • Banking knowledge

  • Management Information Skills

  • Good Interpersonal Skills

  • Customer and Service Orientation



Our Ideal Candidate


  • Graduate/ Post Graduate

  • Anywhere between 1 - 4 years of overall experience

  • Banking knowledge

  • Understanding of front and back office processes and procedures

  • Good Interpersonal Skills

  • Strong Communication Skills

  • Team-playing ability

  • Customer and Service Orientation



Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

Standard Chartered plc is a multinational bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Asia, Africa, and the Middle East.

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