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Astrotalk

Regional Team Lead-Operation (Tamil/Telugu/Kannada)

Early Applicant
  • 4 months ago
  • Be among the first 50 applicants

Job Description


Responsibilities:

  • Lead, mentor, and motivate team members, fostering a positive and collaborative work culture.
  • Oversee day-to-day operations to ensure efficiency, effectiveness, and adherence to established processes.
  • Identify opportunities for process improvement and implement streamlined procedures to enhance overall team productivity.
  • Develop and maintain key performance indicators (KPIs) to measure and report on team and individual performance.
  • Work closely with clients to understand their needs and address any operational issues promptly.
  • Generate regular reports on team performance, key metrics, and operational efficiency to navigate areas for improvement.

Qualifications:

  • Should be well-versed in either Tamil, Kannada, or Telugu Language.
  • Bachelor's degree in Business Administration, Management, or a related field.
  • Minimum of 1 year of experience in managing a team of 5+ FTEs, preferably in a role involving Support, Operations, Sales, or Business Development teams.
  • Strong leadership skills with the ability to inspire and motivate a diverse team.
  • Excellent communication and interpersonal skills.
  • Proven track record of driving operational excellence and process improvements.
  • Analytical mindset with the ability to use data to make informed decisions.

More Info

Date Posted: 20/06/2024

Job ID: 82371125

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