We are seeking an experienced, commercially driven, and relationship-focused Regional Key Account Manager to drive strategic growth of our Data Centre business across the APAC region.
This role is responsible for developing and expanding long-term partnerships with hyperscale and colocation data centre customers, positioning our generator set and critical power solutions as the preferred choice for new and existing developments.
The successful candidate will own a portfolio of strategic regional and global key accounts, engage customers early in their project planning and design phases, lead commercial negotiations, and work cross-functionally with global account teams to maximise customer value, increase wallet share, and strengthen long-term strategic partnerships.
Candidates demonstrating broader strategic leadership and account management capabilities may be considered for a Senior title.
Key Responsibilities
Strategic Key Account Management
- Own and develop a portfolio of strategic hyperscale and data centre key accounts across the APAC region.
- Develop account growth strategies to increase revenue, expand product penetration, and maximise long-term account value.
- Build trusted executive-level relationships with customers and position the company as their preferred strategic partner for generator set and critical power solutions.
- Identify opportunities to increase customer commitment, strengthen long-term partnerships, and where appropriate, secure preferred or exclusive supplier positioning.
Business Development & Sales Growth
- Drive sales growth by identifying, qualifying, and securing new data centre opportunities throughout the APAC region.
- Expand existing customer relationships by uncovering new projects, additional sites, and cross-selling opportunities.
- Develop strategic account plans that align customer business objectives with company growth strategies.
- Deliver sales targets, revenue growth, and profitability objectives for assigned accounts.
Early Project Engagement
- Engage customers, consultants, developers, and other project stakeholders during the earliest stages of data centre planning and development.
- Influence technical specifications and solution selection by positioning the company's products and engineering capabilities ahead of competitors.
- Work closely with technical, engineering, and application teams to develop customer-focused solutions that meet project requirements.
Customer Relationship Management
- Serve as the primary regional commercial contact for assigned key accounts.
- Maintain regular executive and operational engagement through business reviews, project updates, and strategic planning sessions.
- Ensure a consistently high level of customer satisfaction by coordinating internal resources to resolve commercial and operational issues promptly.
- Foster long-term partnerships that encourage repeat business across multiple projects and regions.
Commercial Leadership
- Lead commercial negotiations, pricing discussions, and contract execution to achieve mutually beneficial outcomes while protecting business profitability.
- Coordinate the preparation and consolidation of quotations, including third-party equipment and integrated solutions where required.
- Manage complex sales opportunities throughout the full sales lifecycle, from opportunity identification through contract award.
Regional & Global Collaboration
- Partner closely with Global Key Account Managers to develop and execute coordinated global account strategies.
- Collaborate with regional sales, engineering, operations, and service teams to deliver seamless customer experiences.
- Share market intelligence, customer insights, and competitive information to support business strategy and product development.
Job Requirements
- Bachelor's degree or above in Engineering, Business, Marketing, or related field.
- 5 - 8 years of experience in Key Account Management or Business Development within mission-critical infrastructure, power generation, electrical equipment, industrial solutions, or the data centre industry.
- Proven track record of managing complex enterprise or hyperscale accounts across multiple countries.
- Experience managing long sales cycles involving technical and commercial stakeholders.
- Strong commercial negotiation and contract management skills.
- Ability to build relationships with executive, procurement, engineering, and operations teams.
- Experience working within a regional or global matrix organisation is highly desirable.
- Strong problem-solving, planning, and project coordination skills.
- Fluent in English and Mandarin to effectively communicate with English- and Mandarin-speaking customers, partners, and stakeholders.
