Receptionist

Company Description Proactive Child Development Center provides comprehensive support for children's developmental milestones through a wide range of therapies and interventions. Services include Occupational Therapy, Speech Therapy, Special Education, Autism and Behavior Management interventions, Play Therapy, and training in gross and fine motor skills. The center also offers Social Skills and Sensory Integration Therapy, Neuro-Developmental Treatment, and Feeding Therapy tailored to each child's needs. Parental involvement and guided support are central to the center's approach, fostering collaborative care and better outcomes for children.

Role Description This is a full-time, on-site Receptionist role based at Proactive Child Development Center in Faridabad, India. The Receptionist will be responsible for greeting families and visitors, managing incoming phone calls, and handling inquiries about services and appointments in a professional and compassionate manner. Day-to-day tasks include scheduling and updating appointments, maintaining visitor logs, supporting basic clerical activities such as filing and data entry, and coordinating communication between families and therapy staff. The role also involves ensuring the reception area is welcoming and organized, sharing essential information with parents and caregivers, and supporting smooth front-desk operations throughout the day.

Qualifications

• Strong Phone Etiquette and Customer Service skills to handle inquiries and support parents and caregivers with empathy and professionalism.
• Experience with Receptionist Duties and Clerical Skills, including appointment scheduling, record keeping, and basic office administration.
• Effective Communication skills, both verbal and written, to interact clearly with families, children, and multidisciplinary staff.
• Ability to work in a child-centered environment, maintaining patience, confidentiality, and sensitivity to diverse family needs.
• Basic computer literacy, including use of email, calendars, and office software; prior experience in a healthcare or education setting is an advantage.
• Organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize front-desk responsibilities.
• Minimum high school diploma or equivalent; further training in office administration, customer service, or related fields is beneficial.