Job Title: Receptionist
Location: Juinagar, Navi Mumbai
Department: Administration
Job Summary
We are looking for a professional and courteous
Receptionist with
15 years of relevant experience to manage front desk operations and provide administrative support across departments. The ideal candidate will be the first point of contact for visitors and callers, ensuring a welcoming and well-organized reception area.
Roles Responsibilities
- Greet and welcome visitors in a professional and friendly manner.
- Prepare and update the Guest Welcome Board.
- Handle hotel room bookings for guests.
- Manage the telecommunications system answer, screen, and forward phone calls.
- Coordinate with housekeeping staff for guest and office needs.
- Arrange lunch and refreshments for guests as required.
- Organize and manage all outgoing couriers (local and export).
- Ensure the cleanliness, safety, and hygiene of the reception area.
- Provide support to Directors, Admin, HR, and other departments.
- Communicate with workers and address their queries efficiently.
- Manage monthly cash deposit work and maintain related records.
Skills Qualifications
- Education: Any Graduate
- Fresher with good communication can apply
- Experience: 0 to 5 years in a receptionist, front desk, or administrative role
- Good verbal and written communication skills
- Strong customer service and interpersonal skills
- Familiarity with office equipment (telephone system, printer, scanner, mobile devices)
- Basic technical and computer proficiency (MS Office, email, data entry)
- Strong organizational, multitasking, and problem-solving abilities
- Professional appearance and demeanor
This job is provided by Shine.com
