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Job Title: Executive - Receptionist
Location: Mumbai (Lower parel)
Experience: 1 – 5 yrs
Educational Qualification: Any Graduate
Role Description
The Receptionist is responsible for managing front office operations, welcoming visitors, handling communications, coordinating administrative activities, and ensuring a professional and efficient workplace environment. The role supports smooth day-to-day office functioning through effective visitor management, record maintenance, facility coordination, and administrative support.
Key Result Areas
Front Office & Visitor Management
- Professionally greet, receive, and assist guests, clients, business partners, and visitors, ensuring a positive visitor experience.
- Coordinate visitor requirements, including arranging tea, coffee, refreshments, and meals as required.
- Maintain visitor records and ensure adherence to office security and visitor protocols
Communication Management
- Manage incoming and outgoing telephone calls, directing them appropriately and maintaining professional communication standards.
- Handle reception-related correspondence and communication channels, including emails and other office communications as assigned.
Courier & Documentation Management
- Coordinate the receipt, dispatch, and tracking of couriers, parcels, and office materials.
- Maintain accurate inward and outward courier registers and related documentation.
Administrative Support
- Provide administrative assistance for day-to-day office operations.
- Maintain and update records related to ISMS compliance and other administrative requirements.
- Coordinate with internal departments, branch offices, and external vendors for administrative support
Facilities & Resource Coordination
- Manage bookings, scheduling, and upkeep of the Board Room, Academy, Reception Area, and other common facilities.
- Ensure reception and common areas are well-maintained, organized, and presentable at all times.
- Supervise and coordinate office support staff to ensure smooth office functioning.
Petty Cash & Record Maintenance
- Handle petty cash transactions for routine office expenses and maintain accurate records.
- Maintain and regularly update company contact directories, extension lists, and address databases.
General Office Support
- Support office administration activities and undertake additional responsibilities as assigned to facilitate smooth business operations.
Required Competencies, Skills, And Experience
- A graduate with good communication skills possessing minimum 1 year of experience as a front desk office executive/ receptionist.
- Should have experience in working with an organization that has an employee strength of 100+
- Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint)
Hiring Process
Your interaction with us will include, but not be limited to,
- Technical / HR Interviews
- Assessment
