Project Manager / CME Services , RRTS 1

8-10 years
a month ago 9 Applied
Job Description

Req ID: 406005

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

Job Title (Job code): Project Manager Services & Chief Maintenance Engineering.


  • Drive the execution of project, according to contractual requirements and customer expectations (summarized in contract charter), to maximize the results with respect to cash and margin whilst delivering on time, in conformity with Alstom project management and execution processes,
  • Be accountable for project QCDP and project EHS,
  • The position is responsible for overall project P&L .
  • Ensure Alstom legal and contractual rights are protected,
  • Lead and manage entire, Depot activities such as PI , fleet management & maintenance .
  • The position is responsible all the key stakeholder management both internal & external to the company .
  • Overall responsibility of managing the technical issues both within the team & customer .
  • Maintain standards of Quality, Cost and Delivery that meets the Contractual and Customer expectations as a minimum.

Ensure that all fleet performance targets are achieved in line with contractual requirements.


Organisation structure (job belongs to..)


Leader of a Project or leader of sub-project within internal or external consortium or JV

Reports directly to:

Project Director Services

Other reporting to:

Dotted line reporting Position title if any

Direct reports:

Depending on project organization

Network & Links Position title of connected positions / functional report


  • Customer Director
  • Project Team
  • Project Office
  • TPP
  • Engineering, Quality, EHS, Sourcing , ISR ,HR
  • Support functions (Finance, Tax, Legal, etc..) and other project stakeholders


  • Customer
  • Supplier
  • Partners (if any)

Main Responsabilities

Describe here main information such as accountabilities, authorities, performance measurements etc.

Main responsibilities:

1/ Be accountable for project QCDP performance and optimize Project Financial performance (Margin & Cash)

As WP Owner of the Project Management Work Package, he/she is QCDP accountable for all the activities of his/her WP.

2/ Be responsible for the project governance, define project strategy in line with contract requirements, including PMP elaboration and objectives allocation to Sub-Systems (planning, cost, quality, performance)

3/ Lead and coordinate project activities and stakeholders from transfer to close-out including:

Customer relation

  • Provide up-to-date data/ information on fleet status to internal and external customers
  • Liaise with Supplier, customer, depot management and maintainers


  • Team Management Skills and Technical Knowledge about Locomotive/ EMU/Metros .
  • Strong communication and relationship with customer and suppliers.
  • Ensure team competency for troubleshooting on locomotives/EMU/Metros during operation, validation and Certification runs and Warranty according to state-of-the-art and best practice.
  • Ensure all schematics and documents needed for troubleshooting are updated in consultation with Engineering team.
  • Populate std way of reporting relevant failure data base (FRACAS, CFM & Health Hub)
  • Ensuring that proper communication and information flow process is established within the trouble shooting team and to other functions.
  • Contribute to reliability growth and return of experience with cross functional communications.
  • Provide technical support to special cases (FMI.)
  • Instrumental in highlighting repeated failure analysis and proposals for design changes.
  • Ensuring smooth interface of all notifications from helpline within operations.
  • Maintain, follow and ensure strong promotion of EHS rules, standards and any work-related processes within team.
  • Ensure compliance to standard processes (ISO, EHS)
  • Promoting the Alstom Code of Ethics and adhering to the highest standards of ethical conduct.

Performance & Efficiency

  • On time troubleshooting
  • Availability of trains according to contractual commitments
  • Respect of allocated QCD budgets
  • Customer & Maintainer satisfaction with respect to WI scope
  • Compliance with EHS rules, Quality policies and WI processes
  • In Time Troubleshooting and Achievement of QCD Commitments and EHS within team.
  • Respect of target task time in compliance with troubleshooting procedures.
  • Continuous improvement of tasks executions.
  • Right Diagnosis of in time repair to be done to solve the defects.
  • Ability to integrate the remote diagnostic inputs through CFM and DDU indications.
  • Root cause investigation of complex failures.
  • Technical Knowledge of the Locomotive functionalities.
  • Ability to train newcomers to the job.
  • Autonomy, Spirit of Team, Trust, Action, Timely Conclusion.

Continuous improvement

  • Promote continuous improvement ways of working within the fleet team, ensuring robust processes are in place.

Team Management (if applicable)

  • Lead, coach and develop peers and team
  • Lead specific duties of the fleet planners team
  • Compliance to all relevant procedures and to report and recommend any potential improvement

4/ Manage customer and external stakeholders relationship

  • Continuously ensuring alignment with customer contractual requirements
  • Ensuring contract management and variation orders towards customer

Performance measurements:

  • Project Performance Indicator (PPI)
  • Gate review Go on time / OTD- GR
  • Cash-in
  • Customer Satisfaction
  • EHS when applicable

Educational Requirements Describe the minimum educational requirement/level


Bachelor in Technology ( Mech/ Elect / Electronics) r


MBA in operation research / project management

Experience Describe the knowledge and experience required for this role


  • 8 to 10 years as project manager in railway industry of which at least 5 years experience of medium critical projects
  • Experience of working in and with multi-national companies and in different business cultures


  • Knowledgeable of ALSTOM way of working for efficient process execution

Competencies & Skills Describe the needed skills (technical & behavioral)


  • Good communication, report writing and organisational skills
  • Good team management skills
  • IT skills competent user of Personal Computer, including office packages, SAP, Planning tools as MS Project, PMS...
  • Flexible working hours

Technical Competencies & Experience

  • 10+ years of experience in Rolling stock maintenance with strong TCMS and Propulsion System related troubleshooting knowledge.
  • Min 10 years of experience in Railway Environment in loco/coaches/trains/metros related product maintenance, servicing, troubleshooting and warranty operations
  • Strong Team Management ability and Strong Technical Knowledge about Locomotive
  • Strong Competence to read and explain schematics and diagrams and troubleshoot complex wirings of Locomotives/EMU Trains and Metros
  • Strong Knowledge about Railway Domain and Locomotive/EMU/Metro
  • Strong understanding about RAMS
  • EHS knowledge
  • In Time Troubleshooting and Achievement of QCD Commitments and EHS within team.
  • Respect of target task time in compliance with troubleshooting procedures.
  • Continuous improvement of tasks executions.
  • Right Diagnosis of in time repair to be done to solve the defects.
  • Ability to integrate the remote diagnostic inputs through CFM and DDU indications.
  • Root cause investigation of complex failures.
  • Technical Knowledge of the Locomotive functionalities.

Experience / Skill Set

  • Locomotive/Coaches/Metro Troubleshooting
  • intense railway/metro related Product knowledge
  • Railway safety and RAM
  • EHS knowledge
  • Project Management
  • Team Lead and Team Development skill sets
  • Leadership & Team Management
  • Strong Technical Acumen, Technical presentation Skill and Capacity to explain complex technical issues to all level of stakeholders
  • Team oriented with the ability to work independently
  • Analytical and Out-of-Box Thinking Capability
  • Knowledge in using relevant information system (CFM and Health Hub)
  • Strong in MS Word, Power Point and Excel /database



  • Dealing with uncertainty
  • Business Acumen
  • Innovative
  • Learning on the fly


  • Building effective (virtual) teams
  • Listening and informing
  • Managing diversity
  • Understanding others with empathy


  • Customer focus (internal and external)
  • Integrity and ethics
  • Managerial courage
  • Managing with vision and purpose.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility. That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

Job Type: Experienced






Technical presentation Skill
Railway safety
Rolling stock maintenance
Propulsion System
Job Source:

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