Program Specialist

Job description :

The Program Specialist, I (Recruitment Advisor) is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake (briefing), shortlisting, sourcing management through empanelled suppliers (agencies), onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist, acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired in a timely manner. The focus will be on contingent candidates (contractors)

Relatable job titles: Recruitment Advisor, Talent Acquisition Specialist, Recruitment Partner, Recruiter (Agency or Internal) etc. , focusing on contingent/contract hiring!

Responsibilities :

• Assist hiring managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting req intake sessions with hiring managers in order to gather detailed job descriptions to distribute to the supply base.
• Document req intake conversations in appropriate database (VMS: Beeline, Fieldglass etc. )
• Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response
• Discuss with Hiring Manager to set/manage expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfillment process
• Coach, manage and oversee the performance of participating staffing suppliers
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool
• Monitor performance against contract SLA s, requisition aging, invoicing, time and expense entry, and vendor compliance tracking
• Maintain and update monthly activity and performance reports
• Provide constant interaction via face to face, email and phone with client, staffing vendors and other partners.