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PROGRAM MANAGER -CUSTOMER RETENTION-KTK AND TAP REGIONS

The Muthoot Group

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Fresher
a year ago
34 Viewed
4 Applied

Job Description

Job Description :

JD/KRA for program manager : Takeover Approvals and Retention.

  • Speak to customers who close their loan through online payments and retain them using various retention techniques/ Schemes
  • Check TOMS requests from branches, scrutinise the pledge forms closely, check for any deviations in the takeover request and then approve/reject the request.
  • Give regular feedback to CGM-BPD to refine the retention/TOMS process.
  • Should be able to speak Kannada/ Telugu fluently.
  • Candidate should be an AM/AMIC with good knowledge of gold loan business.
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Muthoot Finance Ltd. is an Indian financial corporation and the largest gold loan NBFC in the country. In addition to financing gold transactions, the company offers foreign exchange services, money transfers, wealth management services, travel and tourism services, and sells gold coins.

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Last Updated: 02-06-2024 09:02:00 PM
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