Disclaimer: For this role, we're seeking psychologists with 2-3 years of experience who're eager to move beyond traditional therapy sessions and explore program operations at Mave Health. If you're looking to move out of regular therapy practice, you might be the one! :)
About Mave
At Mave Health, we are on a mission to build human-centric products for mental wellness, using science and technology. Mental health crisis is an inevitable pandemic coming our way and we realized this once we saw people around us, our friends and family, getting affected. Searching for effective solutions turned out to be a pretty hopeless pursuit.
By combining innovative therapies, research-based approaches, and a deeply empathetic understanding of individuals, we are radically transforming the way mental health care is perceived and delivered.
What you will do
- Establishing a 1:1 rapport and relationship with Mavericks (we call our customers Mavericks!)
- Ensuring Mavericks adhere to Mave's program by identifying where they need support
- Collaborating with other program experts weekly or as needed
- Regularly updating skills to keep up with the technology, program, and basic mental health understanding
- Having a complete understanding of the program as the single point of contact for users needs and queries
- Managing logistics, such as scheduling, rescheduling, and following up on sessions for users
- Documenting every Maverick's journey
Must Have
- Minimum of 2 years work experience as a therapist
- Strong problem-solving skills
- Excellent communication skills for clear, effective interaction
- Strong teamwork abilities for efficient collaboration with colleagues
- Proficiency in creating easy-to-understand documents
- Openness to continuous learning and staying updated with latest advancements
- Ability to quickly learn and adapt to new software
Nice to have
- Prior experience as habit coach, program coach at other health-tech startups
- Prior organisational experience, exposure to working with small and large teams
Process
- Shortlisting based on resume/application
- Brief interview call (15-20 minutes)
- Take-home assignment
- Technical round (30-45 minutes)
- Final interview with the founder
To know more about Mave Health, visit https://www.mavehealth.com/