Product Solution Engineer

Company Name Confidential
1-6 years
1650000 - 1910000 INR
a month ago 339 Applied
Job Description



- Diagnose, troubleshoot, and resolve production software issues promptly.
- Develop and maintain monitoring solutions for both production and non-production environments.
- Implement smaller feature enhancements in existing stable system components.
- Automate manual tasks using scripting languages like Python, Perl, and shell scripts.
- Gather and provide feedback from customer users to the team for continuous improvement.
- Maintain detailed records of problem analysis and resolution activities using on-call tracking systems.


- Proficiency in MySQL with the ability to write and understand complex SQL queries, including joins.
- Experience in automation scripting using languages like Python, Perl, and shell scripting.
- Successful track record in a fast-paced production support environment.
- Programming experience in at least one language (C++, Java, or RubyOnRails is preferred).
- Strong problem-solving and analytical skills.
- Effective written communication skills, demonstrated by resolving customer issues through written communication.
- Excellent written and oral communication skills.
- Prior experience in e-commerce or web services domain is advantageous.
- Ability to collaborate effectively with cross-functional teams.
- Understanding of business problems and the capability to provide solutions or information related to business requirements.
- Exposure to Hadoop and Hive queries is an added advantage.

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