About the Company
At NationsBenefits, we are leading the transformation of the insurance industry by developing innovative benefits management solutions. We focus on modernizing complex back-office systems to create scalable, secure, and high-performing platforms that streamline operations for our clients. As part of our strategic growth, we are focused on platform modernization — transitioning legacy systems to modern, cloud-native architectures that support the scalability, reliability, and high performance of core Backoffice functions in the insurance domain.
About the Role
We are looking for a Technical Product Manager to lead the development and execution of a cutting-edge product roadmap that enhances member-relationships and engagement within our Fintech ecosystem. This role demands a highly motivated, tech-savvy, and analytical individual with a passion for innovation in Healthcare-FinTech. You will work cross-functionally with engineering, design, marketing, and sales teams to build and deliver high-impact solutions that drive business success.
Responsibilities
Cards & Payments Domain Expertise:
- Managed end-to-end payment processing for card-based transactions.
- Worked extensively on ISO 8583 messaging standards for authorization, financial, reversal, and settlement transactions.
- Designed and enhanced payment flows across card issuers, acquirers, payment gateways, and payment switches.
- Collaborated with banking partners, payment processors, and third-party vendors for seamless payment integrations.
- Optimized transaction success rates while maintaining payment security and compliance.
Product Strategy & Execution:
- Develop and manage product roadmaps that align with business objectives and user needs.
- Define product vision, features, and requirements based on data-driven insights.
- Collaborate with engineering teams to ensure seamless product development.
Market Research & Data Analysis:
- Conduct market research and competitive analysis to identify trends and opportunities.
- Analyze productivity metrics and customer feedback to drive product improvements.
- Utilize SQL and data analytics to track performance and identify areas for growth.
Customer & Stakeholder Collaboration:
- Interface with clients and business partners to ensure customer satisfaction.
- Work with sales, marketing, and support teams to ensure successful product launches.
- Manage multiple tasks and projects simultaneously in a fast-paced environment.
Qualifications
Experience & Technical Skills:
- 5+ years in Product Management, preferably in Healthcare, FinTech, or Technology.
- Payments: Cards, ISO 8583, Payment Gateway, Payment Switch, Risk & Fraud, Chargebacks, Reconciliation, Settlement.
- Strong database fundamentals with proficiency in SQL.
- Experience with E-commerce, B2B/B2C applications, and Story Writing.
- Hands-on experience with Web and Mobile Applications.
Product Development & Design:
- Knowledge of wireframes, user flows, and system diagrams.
- Familiarity with Agile/Scrum methodologies and product management tools.
- Understanding of cloud technologies, CRM, and Call Center applications (preferred).
Soft Skills & Leadership:
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills for cross team collaboration.
- Passion for technology and innovation in the healthcare sector.
Why Join Us
- Lead a pioneering FinTech initiative with cutting-edge technologies and scalable architecture.
- Career growth opportunities in a fast-growing, innovative-driven environment.
- Impact the financial ecosystem by building secure, high-performance applications.
- Contribute to cutting-edge products that enhance member engagement in healthcare.
