Key Responsibilities
- Coordinate and monitor daily process operations to ensure smooth workflow
- Maintain accurate process documentation and standard operating procedures (SOPs)
- Track and report key performance indicators (KPIs)
- Support management in process planning and implementation
- Ensure compliance with company policies and quality standards
- Communicate effectively between departments to resolve operational issues
- Identify process gaps and suggest improvements for efficiency
- Prepare and maintain daily, weekly, and monthly reports
- Coordinate meetings, record minutes, and follow up on action items
- Assist in training and onboarding new employees on process guidelines
- Monitor resources and ensure timely task completion
- Handle communication with clients, vendors, or external teams as required
- Support audits and ensure all documentation is up to date
- Maintain process-related data in ERP/CRM or other systems
- Escalate issues to management for quick resolution
About Company: At Luggero, we transcend the ordinary, redefining travel with our exquisite range of trolley bags. As a distinguished trolley bag manufacturer & supplier in India, we take immense pride in our legacy of crafting luggage trolley bags that blend sophistication with functionality, making each journey an unforgettable experience.
