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Process Associate Human Resource Operations - Core HR

IBM

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0-1 Years
23 days ago
500 Viewed
148 Applied

Job Description

Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
As a Process Associate - Core HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your primary responsibilities include:
  • Update and process employee data in the HR System for accurate and timely HR services.
  • Engage with customers to address queries and concerns related to compensation administration and processes.
  • Provides data for the internal business controls team as required.
  • Ensure compliance with the client's existing standards.
  • Understand and adhere to HR policies, and regulations, and respond to employee queries


Required Technical and Professional Expertise
  • Graduate with 0-1 year of experience in core HR at an International IT/ITES Company.
  • Ability to communicate and resolve difficult customer service issues.
  • Proficient in Core HR processes (excluding Recruitment).
  • Ability to troubleshoot and implement changes in the processes.
  • Collaborates effectively with internal customers and external suppliers, demonstrating positive influence in problem-solving and work process enhancements.


Preferred Technical and Professional Expertise
  • Proficient in MS Office applications.
  • Excellent communication skills in English both oral and written.
  • Self-directed and ambitious achiever.
  • Meeting targets effectively.
  • Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
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About Business Unit About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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